You will find details on the collection, storage, transmission and use of your customer data below:
1. Data collection and storage by Audi partners
The Audi Delhi South will store any data required for ordering your new car or for performing service and support activities for customers or prospective customers. Such data will initially include information required for purchase and service contracts. Moreover, data relating to the processing of transactions, such as the customer number and purchase price, shall be recorded, and records of vehicle-specific data and services provided as part of vehicle servicing shall be collected and processed.
Providing you have given your consent thereto, data required to perform customer support, to conduct customer surveys and to tailor customer information to your individual needs, as described at points 5.3 to 5.5 of this Code of Practice, will also be collected and stored by the Audi Delhi South. Audi Delhi South may share the above data with its group companies, its affiliates and partners, who may use the information for performing services, providing support, conducting survey and various marketing activities
2. Data storage at Audi Delhi South
Audi Delhi South will store data which it receives from the Audi partners as part of purchase and service contracts.
Furthermore, data from Audi Delhi South customers and prospective customers who contact Audi Delhi South via its website or the central Audi customer support centre will also be stored.
Data storage will equally include data collected in the course of Audi Delhi South marketing activities.
3. Data transmission between the Audi partner and Audi Delhi South
To ensure that the Audi partner and Audi Delhi South have up-to-date records and enable such records to be amended as appropriate, any data collected will be exchanged.
4. Use of data by the Audi partner
Any data collected and stored in relation to your person may be used by the Audi partner in question, for which use the Audi partner is directly responsible, in order to provide services and to process the contract, offer customer support, conduct customer surveys and tailor customer information to your individual needs (please refer to points 5.1 to 5.5 of this Code of Practice).
5.4 Customer surveys
Market research results form an important source of information for the ongoing improvement and refinement of products and services. , your customer data transmitted by the Audi partner can thus be used by Audi Delhi South so as to conduct customer surveys.
5.5 Customer information tailored to your individual needs
Data relating to customer information tailored to your individual needs – if applicable together with other personal data given by you to the Audi partner and/or Audi Delhi South – will be pooled and stored in a database, where your data will automatically be evaluated in order to compare the resulting personal customer profile with individual product and service offerings. You can then receive appropriately customized information (e.g. offers on new products and services).
6. No forwarding of data beyond the scope defined above
Your personal data will not be transmitted unless covered by any of the instances mentioned above.
If you have further queries about this information, or if you require further explanations or wish to obtain further information about the data stored by the Audi partner or by Audi Delhi South, or if you wish such data to be corrected, cancelled or deleted, please contact:
If you visit the web pages of Audi Delhi South, information of a general nature will automatically be collected. This information includes, for example, such things as the type of web browser, the operating system used and the domain name of your internet service providers. Exclusively such information is collected which does not allow any conclusions as to your identity. Besides, such data are also generated when visiting any other web page on the internet. This is thus not a function specific of the Audi internet pages. This kind of information is collected exclusively anonymously and used by us for statistical evaluation. The better we understand what you want, the faster you will find the information you are looking for on our internet pages.
Cookies are text files containing information which makes it possible to identify repeated visitors exclusively for the duration of their visit to our web pages. Cookies are stored on the hard disk of your computer and do not cause any damage there. The cookies of our internet pages do not contain any personal data about you.
Cookies can save you having to enter data more than once, facilitate the transmission of specific contents and help us to identify those parts of our online service that are particularly popular. This enables us, among other things, to adapt our web pages exactly to your requirements.
Audi Delhi South employs technical and organizational security measures to protect the personal data you have given to us from any fortuitous or wilful manipulation, loss, destruction or access by unauthorized persons. Our security measures are improved and adapted on a regular basis according to the best practices.